مجله علوم پزشکی صدرا

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اخبار و اعلانات

ارائه مدلی برای کاهش هیجانات رفتاری از طریق ذهن‌آگاهی کارکنان سازمان تأمین اجتماعی

نوع مقاله : مقاله پژوهشی

نویسندگان

1 گروه مدیریت دولتی،دانشکده مدیریت، واحد تهران جنوب، دانشگاه آزاد اسلامی، تهران، ایران

2 دکتری، گروه مدیریت دولتی،دانشکده مدیریت، واحد تهران جنوب، دانشگاه آزاد اسلامی، تهران، ایران

3 گروه علوم تربیتی، واحد رودهن، دانشگاه آزاد اسلامی، رودهن، ایران

چکیده

مقدمه: پژوهش حاضر با هدف کلی ارائه مدلی برای کاهش هیجانات رفتاری از طریق ذهن‌آگاهی کارکنان سازمان تأمین اجتماعی انجام پذیرفت.
روش‌ها: روش تحقیق آمیخته (کیفی – کمی) بود و از نظر هدف، کاربردی و در زمره تحقیقات توسعه‌ای است. در این تحقیق در بخش کیفی به شیوه غیر تصادفی و روش گلوله برفی در راند اول، نظرات ۳۰ نفر از تیم مشارکت‌کننده (استادان دانشگاهی و کارکنان سازمان تأمین اجتماعی) انتخاب شد و در راند دوم و سوم نیز نظرات ۳۰ نفر جمع‌آوری گردید، جامعه آماری شامل 420 نفر از مدیران و کارکنان سازمان تأمین اجتماعی بود و از این میان 200 نفر به‌عنوان حجم نمونه انتخاب شد. برای شناسایی مؤلفه‌ها از روش دلفی فازی و برای میزان تأثیر متغیرهای شناسایی شده از تحلیل عاملی تأییدی استفاده شد.
یافته‌ها: مطابق نتایج بر اساس ادبیات پژوهش و مصاحبه‌های انجام شده در مجموع 76 عامل بر اساس ادبیات پژوهش و مصاحبه‌ها شناسایی شد. 12 زیر شاخص برای هیجانات رفتاری در قالب مؤلفه‌های مشاهده توصیفی، عمل آگاهانه، پذیرش بدون قضاوت و عدم واکنش یافت شد و برای سازه ذهن‌آگاهی نیز 12 زیر شاخص در قالب مؤلفه‌های خشم، اضطراب و استرس، ترس و غم دسته‌بندی شدند.
نتیجه‌گیری: در زمینه ذهن‌آگاهی، با توجه به بالا بودن میزان تنش شغلی با توجه به ماهیت محیط کاری سازمان تأمین اجتماعی، می‌توان با فراهم کردن محیطی آرام و دور از تنش برای کارکنان میزان هیجانات رفتاری را کاهش داد.

کلیدواژه‌ها

عنوان مقاله [English]

Designing a Model for Reducing Behavioral Emotions through the Mindfulness of Social Security Organization Employees

نویسندگان [English]

  • Omolbanin Hassanloofard 1
  • Hassan Amiri 2
  • Korosh Parsa Moeen 3

1 Department of governmental Management, South Tehran Branch, Islamic Azad University, Tehran, Iran

2 Ph.D., Department of governmental Management, South Tehran Branch, Islamic Azad University, Tehran, Iran

3 Department of Education, Roudehen Branch, Islamic Azad University, Roudehen, Iran

چکیده [English]

Introduction: The present study was conducted to present a model for reducing behavioral emotions through the mindset of Social Security employees.
Methods: it is applied and developmental research in nature. The research method is mixed (qualitative-quantitative). This research used a non-random and snowball sampling method to collect the opinions of 30 participants (university professors and staff of the Social Security Organization) within three phases. The statistical population included all managers and employees of the Social Security Organization, which was about 420 people, of whom 200 people were selected as the sample size according to the Krejcie and Morgan Table. Also, the Fuzzy Delphi method was used to identify the components, and confirmatory factor analysis was used to determine the effect of the identified variables.
Results: The results identified 76 themes and factors. Twelve sub-indices for behavioral emotions were classified in the form of variables, including descriptive observation, conscious deed, acceptance without judgment, and lack of reaction. Another 12 sub-indices for mindfulness were classified in the form of variables, including anger, anxiety, stress, fear, and sadness.  
Conclusion: Considering high occupational tension and the Social Security Organization workplace, it is possible to reduce behavioral emotions by providing a calm and stress-free workplace for the staff.

کلیدواژه‌ها [English]

  • Mindfulness
  • Emotions
  • Workplace
  • Social Security Organization
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مجله علوم پزشکی صدرا
دوره 11، شماره 1
دی 1401
صفحه 37-54
فایل ها
هم رسانی
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