Document Type : Review Article
Authors
1
PhD Student of Health Services Management, Student Research Committee, School of Health Management and Information Sciences, Shiraz University of Medical Sciences, Shiraz, Iran
2
Associate professor, Molecular Dermatology Research Center, Shiraz University of Medical Sciences, Shiraz, Iran
3
Associate professor, Research Center for Traditional Medicine and History of Medicine, Shiraz University of Medical Sciences, Shiraz, Iran
Abstract
Considering the importance of wisdom in medical centers, this study aims to explain the main roles (managers, doctors, nurses, and patients) in hospitals based on the basics of wisdom. This research reviewed articles in Google Scholar, SID, Magiran, Scopus, and PubMed from 2000 to 2021. Searched Persian keywords included wisdom, foundation wisdom, management, hospital, nurse, patient, and their English equivalent in MeSH. The findings showed that wisdom refers to human and social dimensions such as creativity, emotions, and spirituality. In service organizations such as hospitals, these dimensions have double importance because the output of the health service delivery system prioritizes the preservation of human life, but it does not consider illness a catastrophe that requires adaptation and care but an event in a person's life that a person and the service delivery system will face wisely, resulting in improvement and excellence in spirit of patient and staff. In these organizations, the managers’ management style and how health workers deal with patients play a fundamental role in improving patients' health. Also, the feeling of security and peace induced by the organization management style can make employees satisfied with their work and help them do it with enthusiasm. It seems that organizations with wise management and ways to transfer and facilitate wisdom can help solve the basic problems of organizations in this field.
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